1) Introduction
Endocrine Balance Clinic (“Endocrine Balance Clinic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”) or contact us through forms and other features.
By using the Site, you agree to the terms of this Privacy Policy.
2) Information We Collect
We may collect the following categories of information:
A. Information you provide to us
- Contact details (e.g., name, email address, phone number)
- Message content you submit via contact forms or support requests
- Any other information you choose to share with us
B. Information collected automatically
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks, referring URLs)
- Approximate location based on IP address
C. Cookies and similar technologies
We use cookies and similar technologies to improve site performance, analytics, and user experience. You can control cookies through your browser settings.
3) How We Use Your Information
We may use your information to:
- Respond to inquiries and provide customer support
- Operate and improve the Site (performance, troubleshooting, analytics)
- Maintain security, detect fraud, and prevent misuse
- Comply with legal obligations and enforce our terms/policies
- Communicate important updates (policy changes, service notices)
4) Legal Bases (where applicable)
Depending on your jurisdiction, we process personal information based on:
- Your consent
- Our legitimate interests (e.g., improving the Site, preventing fraud)
- Contractual necessity (responding to your requests)
- Legal obligations
5) Sharing and Disclosure of Information
We do not sell your personal information.
We may share information with:
- Service providers (hosting, analytics, email delivery, security) who process data on our behalf
- Legal and compliance authorities if required by law, court order, or to protect rights and safety
- Business transfers if we are involved in a merger, acquisition, or sale of assets (with appropriate safeguards)
Service providers are required to protect data and use it only for authorized purposes.
6) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
7) Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Your Choices and Rights
Depending on your location, you may have rights to:
- Access or request a copy of your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Withdraw consent (where applicable)
To exercise rights, contact us using the information in Section 13.
9) Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take steps to delete it.
10) Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing information.
11) International Visitors
If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take steps to protect information consistent with this Privacy Policy.
12) Cookies (More Detail)
Cookies may be used for:
- Essential site functionality
- Analytics and performance measurement
- Security and fraud prevention
You can disable cookies in your browser, but some site features may not function properly.
13) Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
- Email: sales@endocrinebalanceclinic.com
- Phone: +16 143 752923
- Location: EL Paso, USA
14) Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes means you accept the updated policy.